QUESTIONS
Water Damage Questions
What's the first thing to do when I find water damage?
Close the main water valve, switch off power to wet rooms if the panel is dry and easy to reach, move what you can, and photograph everything before cleanup. Then ring (509) 410-6873. More on standing water removal.
How long does drying take?
For a typical household leak, about three to five days of air movers and dehumidifiers. Crawl spaces, hardwood and plaster take longer. It's dry when moisture readings match unaffected parts of the house. See drying & restoration.
Does mold grow in a dry climate?
Yes. The outdoor air is dry, but water trapped in framing, insulation and subfloor stays put, and mold can start within a day or two. Why dry-climate homes still get mold.
Why do pipes burst here when it rarely rains?
Because Tri-Cities winters bring real cold, and many homes have lines in crawl spaces, garages and outside walls. The leak usually starts on the thaw. Burst & frozen pipes.
Does homeowners insurance cover Yakima River flooding?
Usually not. River and surface flooding needs a separate flood policy, and new policies usually have a waiting period. Yakima River flooding.
Can I stay in my home while it dries?
Often, if the water was clean and the electrical system is safe. After river or sewage water, or with power affected, staying elsewhere until the area is cleaned is safer.
How do I check a contractor in Washington?
Use L&I's Verify a Contractor tool for registration, bond and insurance, and ask about water damage training and how they document drying.
I rent. Who handles the repairs?
Usually the landlord, after you report it in writing; your renters insurance covers your belongings. Landlords, tenants and water damage.
Who does the repairs when I ring, and how is this site paid?
When you ring (509) 410-6873, you're put through to a local water damage restoration company that serves your area. The companies are independent businesses: Water Damage Richland doesn't do the work, set prices or guarantee it, so check any company's registration and insurance before hiring. The site may be paid when a call is connected to a contractor or marketing partner; callers never pay. See the Disclaimer.