HOW IT WORKS
How Water Damage Richland Works
A free service with a single job: getting your water damage in front of a Tri-Cities restoration company quickly.
One Number Instead of a Search
Water Damage Richland is a free service for Tri-Cities homeowners and renters. When you ring (509) 410-6873, you're put through to a local water damage restoration company that serves your area. That company inspects the damage, prices the job and does the work with you directly.
With a pipe spraying in the crawl space or a water heater emptying onto the garage floor, nobody wants to compare websites and leave messages. This site shortens that step to one call, for Richland, Kennewick, Pasco, West Richland and the towns around them.
What This Service Does and Doesn't Do
It does: help homeowners reach local companies for standing water removal, drying and restoration, and cleanup after burst pipes, appliance and water heater leaks, and river or groundwater flooding.
It doesn't: do restoration work, employ the contractors, set their prices or guarantee their work. Each company is an independent business.
Checking a Contractor Before You Sign
- Registration. Most construction contractors in Washington must register with the Department of Labor & Industries. L&I's Verify a Contractor tool shows registration, bond and insurance (license search).
- Insurance. Ask for a certificate of liability insurance.
- Training. Water damage restoration is a specialty; ask about the technicians' training, such as IICRC courses, and how they decide a structure is dry.
- Moisture records. Readings at the start and every day until dry, which your insurer will want.
- A written scope. Drying separate from repairs, so you can compare and claim. See what drives the cost.
- Red flags. Pressure to sign an assignment of benefits before you understand it, large cash payments up front, or guarantees about what your insurer will pay.